Privacy Policy
Effective From: 29/06/2023
At Aeron Spa Care, we are committed to protecting the privacy and security of our customer's personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us. By using our services, you consent to the terms and practices described in this policy.
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Information Collection
1.1 Personal Information: We may collect personal information from you when you contact us for hot tub repair services. This may include your name, address, email address, phone number, and any other information you voluntarily provide to us.
1.2 Usage Data: We may also collect non-personal information about your interaction with our website and services. This may include IP addresses, browser type, operating system, and other anonymous usage data to improve our services.
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Use of Information
2.1 Service Delivery: We use the personal information you provide to deliver the requested hot tub repair services and communicate with you regarding your repair needs.
2.2 Customer Support: We may use your personal information to respond to your inquiries, provide technical support, and address any concerns you may have.
2.3 Marketing and Promotional Communication: With your consent, we may send you promotional emails, newsletters, or other marketing materials to inform you about our products, services, and special offers. You have the right to opt-out of receiving such communications at any time.
2.4 Legal Obligations: We may process your personal information to comply with applicable laws, regulations, or legal obligations.
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Information Sharing
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as technicians, contractors, or delivery companies. These third parties are authorized to use your personal information only as necessary to provide the requested services.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request or government inquiry.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity as part of the transaction.
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Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
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Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You may also request restrictions on the processing of your personal information or object to certain processing activities. To exercise your rights, please contact us using the information provided below.
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Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.
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Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. The revised Privacy Policy will be effective from the date it is posted on our website.
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Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: